Difficult Conversations

Author: Douglas Stone
Publisher: Penguin
ISBN: 1101496762
Size: 47.25 MB
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The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, ...

Thank God For The Feedback

Author: Sheila Heen
Publisher:
ISBN: 9780692493434
Size: 52.76 MB
Format: PDF, Docs
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This workbook provides an 8-session study exploring the biblical truths behind the practical tools and facilitates discussion for turning even the most frustrating feedback into opportunities to drive your own personal, professional and ...

Thanks For The Feedback

Author: Douglas Stone
Publisher: Penguin
ISBN: 1101614277
Size: 51.51 MB
Format: PDF, Docs
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With humor and clarity, they blend the latest insights from neuroscience and psychology with practical, hard-headed advice. The book is destined to become a classic in the world of leadership, organizational behavior, and education.

Authentic Communication

Author: Fred Kofman
Publisher: Sounds True
ISBN: 1622035275
Size: 29.45 MB
Format: PDF, ePub, Mobi
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Authentic Communication Douglas Stone et al., Difficult Conversations: How to
Discuss What Matters Most. New York: Penguin, 1999. Fred Kofman, PhD, “
Managing Difficult Conversations.” Video, 8:47. Filmed March 2013. http://leanin.
org/education/managing-difficult-conversations/ Fred Kofman, PhD, “Be Your
Own Hero.” Video, 8:47. Filmed March 2013. http://leanin.org/education/be-your-
own-hero/ Kerry Patterson et al., Crucial Conversations: Tools for Talking When
Stakes Are ...

The Truth About Managing Your Career

Author: Karen Otazo
Publisher: FT Press
ISBN: 9780132704137
Size: 48.30 MB
Format: PDF
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... 2000 are classic guides to keeping the temperature down during difficult
exchanges. The more recent book takes you through different possible workplace
confrontations and how to deal with them, and is more relevant to an executive,
helping you understand what pushes others' buttons. Less directly relevant to
work, but the granddaddy of all books on tough conversations is Stone, Douglas
et al, Difficult Conversations: How to Discuss What Matters Most, Penguin
Putnam, 2000.

The Art Of Winning Souls

Author: Michael Casey
Publisher: Liturgical Press
ISBN: 0879074752
Size: 50.57 MB
Format: PDF
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See Robert M. Bramson, Coping with Difficult People (Melbourne: The Business
Library, 1981); John Clarke, Working with Monsters: How to Identify and Protect
Yourself from the Workplace Sociopath (Milsons Point: Random House, 2005);
Robert Sutton, The No Asshole Rule: Building a Civilised Workplace and
Surviving One That Isn't (London: Sphere, 2007); Douglas Stone, Bruce Patton,
Sheila Heen, Difficult Conversations: How to Discuss What Matters Most (London
: Penguin ...

Learn Or Die

Author: Edward D. Hess
Publisher: Columbia University Press
ISBN: 0231538278
Size: 71.64 MB
Format: PDF, ePub, Mobi
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... Kirk Warren Brown, and John A. Astin, “Toward the Integration of Meditation
into Higher Education: A Review of Research Evidence,” Teachers College
Record 113, 3 (2011): 493–528; Douglas Stone, Bruce Patton, and Sheila Heen,
Difficult Conversations: How to Discuss What Matters Most (New York: Penguin
Books, 1999); Deborah Tannen, That's Not What I Meant! How Conversational
Style Makes or Breaks Your Relations with Others (New York: HaperCollins,
2011); Deborah ...

Don T Roll Your Eyes

Author: Ruth Nemzoff
Publisher: St. Martin's Press
ISBN: 1137039272
Size: 76.84 MB
Format: PDF, ePub, Docs
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Difficult Conversations: How to Discuss What Matters Most. New York: Penguin
Books, 2010. Sussman, Marvin, and Lee Burchinal. “Kin Family Network:
Unheralded Structure in Current Conceptualizations of Family Functioning.”
Marriage and Family Living 24, no. 3 (1962): 231–240. Taylor, Roberta K., and
Dorian Mintzer. The Couple's Retirement Puzzle: 10 MustHave Conversations for
Transitioning to the Second Half of Life. Waltham, MA: Lincoln Street Press, 2011.
Tjaden ...

Moments Of Meeting

Author: Kenneth N. Cissna
Publisher: SUNY Press
ISBN: 9780791452837
Size: 66.90 MB
Format: PDF, ePub, Mobi
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... of Thinking Together, Tannen's (1998) The Argument Culture: Moving from
Debate to Dialogue, Ellinor and Gerard's (1998) Dialogue: Rediscover the
Transforming Power of Conversation, Saunders's (1999) A Public Peace Process
: Sustained Dialogue to Transform Racial and Ethnic Conflicts, Ross's (1998) A
Tao of Dialogue: A Manual of Dialogic Communication, Stone, Patton, and
Heen's (199) Difficult Conversations: How to Discuss What Matters Most, and
Yankelovich's (1999) ...

Being The Boss

Author: Linda A. Hill
Publisher: Harvard Business Press
ISBN: 142217235X
Size: 67.40 MB
Format: PDF, Docs
View: 5347
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See, for example, Carol R. Rogers and Fritz J. Roethlisberger, “Barriers and
Gateways to Communication,” Harvard Business Review, November–December
1991, 46–52; and Douglas Stone, Bruce Patton, and Sheila Heen, Difficult
Conversations: How to Discuss What Matters Most (New York: Penguin Books,
2000). 8. Jean-François Manzoni and Jean-Louis Barsoux, “The Set-Up-to-Fail-
Syndrome,” Harvard Business Review, March–April 1998, 101–113. 9. See, for
example ...