The teaching of organization theory and the conduct of organizational research have been dominated by a focus on decision-making and the concept of strategic rationality. However, the rational model ignores the inherent complexity and ambiguity of real-world organizations and their environments. In this landmark volume, Karl E Weick highlights how the `sensemaking' process shapes organizational structure and behaviour. The process is seen as the creation of reality as an ongoing accomplishment that takes form when people make retrospective sense of the situations in which they find themselves.
The contributions collected in this volume emerged from the First International Symposium on Process Organization Studies held in Cyprus in June 2009" -- P. 2.
Making Sense of the Organization elaborates on the influential idea that organizations are interpretation systems that scan, interpret, and learn. These selected essays represent a new approach to the way managers learn and act in response to their environment and the way organizational change evolves. Readers of this volume will find a wealth of examples and insights which go well beyond thinking and cognition to explain action. The author's ideas are at the forefront of our thinking on leadership, teams, and the management of change. “This book engages the puzzle of impermanence in organizing. Through rich examples, evocative language, artful literature citing, and imaginative connecting, Weick re-introduces core ideas and themes around attending, interpreting, acting and learning to unlock new insights about impermanent organizing. The wisdom in this book is timeless and timely. It prods scholars and managers of organizations to complicate their views of organizing in ways that enrich thought and action.” - Jane E. Dutton, Robert L. Kahn Distinguished University Professor, University of Michigan
Organizations are constantly evolving, and intelligent leadership is needed during times of transformation. Change leaders must help people become aware of, understand and find meaning in the new things which arise — they must oversee a sensemaking process. Addressing this need, Effective Organizational Change explores the importance of leadership for organizational change based on sensemaking. Combining a theoretical overview, models and conceptual discussions rich with in-depth examples and case studies, this book uncovers what it is that leaders actually do when they lead change through sensemaking. It presents the most current sensemaking research, extends earlier work by developing the concept of ‘landscaping’, and provides guidelines on how leaders can drive sensemaking processes in practice. This book is for undergraduate, postgraduate and MBA students of organizational change, as well as managers embarking on change projects within their organizations.
Author: Christian Madsbjerg
Publisher: Hachette Books
A Financial Times "Business Book of the Month" Based on his work at some of the world's largest companies, including Ford, Adidas, and Chanel, Christian Madsbjerg's Sensemaking is a provocative stand against the tyranny of big data and scientism, and an urgent, overdue defense of human intelligence. Humans have become subservient to algorithms. Every day brings a new Moneyball fix--a math whiz who will crack open an industry with clean fact-based analysis rather than human intuition and experience. As a result, we have stopped thinking. Machines do it for us. Christian Madsbjerg argues that our fixation with data often masks stunning deficiencies, and the risks for humankind are enormous. Blind devotion to number crunching imperils our businesses, our educations, our governments, and our life savings. Too many companies have lost touch with the humanity of their customers, while marginalizing workers with liberal arts-based skills. Contrary to popular thinking, Madsbjerg shows how many of today's biggest success stories stem not from "quant" thinking but from deep, nuanced engagement with culture, language, and history. He calls his method sensemaking. In this landmark book, Madsbjerg lays out five principles for how business leaders, entrepreneurs, and individuals can use it to solve their thorniest problems. He profiles companies using sensemaking to connect with new customers, and takes readers inside the work process of sensemaking "connoisseurs" like investor George Soros, architect Bjarke Ingels, and others. Both practical and philosophical, Sensemaking is a powerful rejoinder to corporate groupthink and an indispensable resource for leaders and innovators who want to stand out from the pack.
Applying an invaluable sensemaking framework to organizational change and combining the theory and practice of implementing change, this book represents an instructive and informative view on change in business. Its strength lies in two key areas: the discussion and explanation of a strategic sensemaking approach, for helping managers, management educators and students to understand organizational change a longitudinal study of a major company which underwent several organizational changes, revealing some of the key problems and challenges that managers face when introducing, implementing and managing change. Rather than being structured as a 'how to' book, this outstanding text provides the reader with practical insights and skills for managing (or resisting) change. Applying Weick's famous sensemaking approach, it offers a unique way to understand the processes involved in organizational change.
Volume 32 of Research in Personnel and Human Resources Management (RPHRM) contains seven papers on important issues in the field of human resources management. The subject matter in this volume covers myriad areas: compensation, performance evaluation, reputation, employee furloughs, and research methodology.
An introduction to organizing - Tactics for thinking about organizing - Interdependence and organizing - Interlocked behaviors and organizing - Natural selection and organizing - Enactment and organizing - Selection and organizing - Retention and organizing - Implications of organizing.
Author: Eric M. Eisenberg
Strategic Ambiguities: Essays on Communication, Organization, and Identity is a provocative journey through the development of a new aesthetics of communication that rejects all fundamentalisms and embraces a contingent world-view. Author Eric M. Eisenberg both collects and reflects on over two decades of his writing to provide important personal, historical, and theoretical context.
This book studies the variety of organizational strategies selected to cope with critical uncertainties during crises. This research formulates and applies an institutional sense-making model to explain the selection of strategies for coping with uncertainties during crises to answer the question why some organizations select a rule-based strategy to cope with uncertainties, whereas others pursue a more ad hoc-based strategy. It finds that the level of institutionalization does not affect strategy selection in the initial phase of responding to crises; that three rigidity effects can be identified in the selection of sense-making strategies once organizations have faced the failure of their selected strategies; that discontinuities in the feedback loop of sense-making do not necessarily move organizations to switch their sense-making strategies, but interact with institutionalization to contribute to switching sense-making strategies. This book bridges the gap between institutional thinking and crisis management theorizing. A major step forward in the world of crisis management studies! ——Professor Arjen Boin, Leiden University, the Netherlands In a world of increasingly complex, sociotechnical systems interacting in high-risk environments, Professor Lu’s analysis of how organizations manage uncertainty is both timely and profound. ——Professor Louise K. Comfort, Director, Center for Disaster Management, University of Pittsburgh, USA Prof. Lu greatly enhances our understanding of how organizations cope with uncertainty and make sense of their challenges under the pressures of catastrophe. ——Dr. Arnold M. Howitt, Faculty Co-Director, Program on Crisis Leadership, Harvard Kennedy School, USA This book provides not only a theory of crisis management but also a key concept around which research and practice can be conducted. ——Professor Naim Kapucu, Director of School of Public Administration, University of Central Florida, USA A generic institutional model for analyzing and managing hazards, disasters and crises worldwide. ——Professor Joop Koppenjan, Erasmus University Rotterdam, the Netherlands This book has done an excellent job in opening the black box of how organizations make sense of the crisis situations they face and develop strategies to respond. It should be read by all of us who wish for a peaceful and safe world. ——Professor Lan Xue, Dean of School of Public Policy and Management, Tsinghua University, China
Narratives We Organize by
Author: Barbara Czarniawska-Joerges, Pasquale Gagliardi
Publisher: John Benjamins Publishing
This book is a collection of texts that explore the analogy between organizing and narrating, between action and text. The raw material of everyday organizational life consists of disconnected fragments, physical and verbal actions that do not make sense when reported with simple chronology. Narrating is organizing this raw and fragmented material with the help of such devices as plot and characters. Simultaneously, organizing makes narration possible, because it orders people, things and events in time and place. The collection, written by organization researchers from many different countries, explores this analogy in both directions, reporting studies that show how narratives are made in situ, and applying narrative analysis (structuralist and poststructuralist) to stories already in existence. Barbara Czarniawska is Skandia Professor of Management Studies at GRI, School of Economics and Commercial Law, Göteborg University, Sweden. Pasquale Gagliardi is Professor of Sociology of Organization at the Catholic University of Milan, and Managing Director of ISTUD- Istituto Studi Direzionali, Milan-Stresa, Italy.
In the new world of work and organizations, creating and maintaining a positive identity is consequential and challenging for individuals, for groups and for organizations. New challenges for positive identity construction and maintenance require new theory. This edited volume uncovers new topics and new theoretical approaches to identity through the specific focus on positive identities of individuals, groups, organizations and communities. This volume aims to forge new ground in identity research and organizations through a compilation of new frame-breaking chapters on positive identity written by leading identity scholars. In chapters that build theoretical and empirical bridges between identity and growth, authenticity, relationships, hope, sustainability, leadership, resilience, cooperation, and community reputation and other important variables, the authors jumpstart an exciting domain of research on new ways that work organizations are sites of and contributors to identities that are beneficial or valuable to individuals or collectives. This volume invites readers to consider, "When and how does applying a positive lens to the construct of identity generate new insights for organizational researchers?" A unique feature of this volume is that it brings together explorations of identity from multiple levels of analysis: individual, dyadic, group, organization and community. Commentary chapters integrate the chapters within each level of analysis, illuminate core themes and unearth new questions. The volume is designed to accomplish three objectives: To establish Positive Identities and Organizations as an interdisciplinary, multi-level domain of inquiry To integrate a focus on Positive Identity with existing theory and research on identity and organizations To map out a vibrant new research territory in organizational studies . This volume will appeal to an international community of scholars in Management, Psychology, and Sociology, as well as practitioners who seek to generate positive identity-related dynamics, states and outcomes in work organizations.
Young Men and Fire
Author: Norman Maclean
Publisher: University of Chicago Press
On August 5, 1949, a crew of fifteen of the United States Forest Service's elite airborne firefighters, the Smokejumpers, stepped into the sky above a remote forest fire in the Montana wilderness. Two hours after their jump, all but three of these men were dead or mortally burned. Haunted by these deaths for forty years, Norman Maclean puts back together the scattered pieces of the Mann Gulch tragedy. Young Men and Fire won the National Book Critics Circle Award in 1992. "A magnificent drama of writing, a tragedy that pays tribute to the dead and offers rescue to the living.... Maclean's search for the truth, which becomes an exploration of his own mortality, is more compelling even than his journey into the heart of the fire. His description of the conflagration terrifies, but it is his battle with words, his effort to turn the story of the 13 men into tragedy that makes this book a classic."—from New York Times Book Review Editor's Choice, Best Books of 1992 "A treasure: part detective story, part western, part tragedy, part elegy and wholly eloquent ghost story in which the dead and the living join ranks cheerfully, if sometimes eerily, in a search for truth and the rest it brings."—Joseph Coates, Chicago Tribune "An astonishing book. In compelling language, both homely and elegant, Young Men and Fire miraculously combines a fascinating primer on fires and firefighting, a powerful, breathtakingly real reconstruction of a tragedy, and a meditation on writing, grief and human character.... Maclean's last book will stir your heart and haunt your memory."—Timothy Foote, USA Today "Beautiful.... A dark American idyll of which the language can be proud."—Robert M. Adams, The New York Review of Books "Young Men and Fire is redolent of Melville. Just as the reader of Moby Dick comes to comprehend the monstrous entirety of the great white whale, so the reader of Young Men and Fire goes into the heart of the great red fire and comes out thoroughly informed. Don't hesitate to take the plunge."—Dennis Drabelle, Washington Post Book World "Young Men and Fire is a somber and poetic retelling of a tragic event. It is the pinnacle of smokejumping literature and a classic work of 20th-century nonfiction."—John Holkeboer, The Wall Street Journal "Maclean is always with the brave young dead. . . . They could not have found a storyteller with a better claim to represent their honor. . . . A great book."—James R. Kincaid, New York Times Book Review